Customer Service Agent
- Maintain customer service standards during high-pressure situations such as increased call volume, fewer resources, or challenging customers
- Act as a positive member of the team, displaying mutual respect for others
- Analyze and problem solve by gathering relevant information systematically and consider broad range of issues, factors and data, where multiple answers exist
- Strong communication skills.
- Service oriented.
- Demonstrates ownership or accountability with tasks
- Display accuracy when working with multiple systems
- Ability to work independently and make quick and accurate decisions
Place of Deployment